Alert Level 2 - Business as Usual (Almost)

Businesses can operate in Alert Level 2 if they’re able to do so safely to reduce the risk of transmission in the workplace. Businesses should maintain hygiene measures, including physical distancing, hand washing and regularly cleaning surfaces.

All businesses are encouraged to use alternative ways of working if possible, this means businesses that don’t normally have customers on their premises could continue to have Employees work from home.

Alert Level 2 Guidelines

 
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  1. COVID-19 is still out there, play it safe

  2. All businesses can operate if they can do so safely and alternative ways of working are still encouraged where possible such as working from home, split shifts, staggered lunch breaks

  3. Talk with your workers to identify risks and ways to manage them

  4. Ask everyone, workers, contractors and customers with cold or flu-like symptoms to stay away from your premises

  5. Keep groups of customers 1 metre apart

  6. Keep contact-tracing records of anyone who will have close interaction (workers, contractors or customers)

  7. Reduce the number of shared surfaces and regularly disinfect them

  8. Wash your hands!

Customers and Personal Contact

At Alert Level 2 businesses can have customers on their premises if they can meet public health requirements. This means businesses should:

  • have a contact tracing system in place to record everyone who you interact with on your premises

  • maintain physical distancing of 1 metre between groups of customers

Services can also be provided on customers’ premises or homes, for example, cleaning and home help.

Hospitality businesses should keep groups seated, separated and use a single server if possible.

Close personal contact

For some businesses, close personal contact is required to deliver a service such as Hairdressers, beauticians and home help.

These businesses can operate if they have measures like:

  • have a robust contact tracing system in place

  • maintain good hygiene practices

  • minimise contact to the extent possible

If Employees are sick with symptoms of COVID-19, they should stay home, self-isolation advice if you or your team are unwell. 

Specific guidance for key sectors has been developed by the Ministry for Business, Innovation and Employment and WorkSafe - find out more here.

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